Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Premiere pro 15.1 completely unusable. Opening any project causes 100% cpu usage until the system crashes

    Running a system with an AMD 1950x Threadripper, RTX 3090 and 128gb of ram.
    Premiere 15.0 and 15.1 are completely unusable for me, upon trying to open any project Cpu usage will spike to 100% and make the whole system extremely laggy (Task manager goes non responsive, mouse is 10 seconds behind on movement)
    This 100% cpu usage goes on forever till either the system freezes or i somehow manage to force close premiere.
    Same projects take 5 seconds to load in Premiere 14.9

    Really would like to use the new features with Motion graphics templates introduced in premiere 2021…

    5 votes

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  2. Updated to 14.5.0.... LAG

    I updated to 14.5.0 and now my projects playback are super stuttery/laggy. CPU usage use to be 100% and now I get maximum 19/20%.

    All settings are the same and even reopened projects from months ago and it runs laggy and low CPU usage. I'm paying for a service which just had "upgrades" but ends up being unusable.

    5 votes

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  3. Creating Proxies for 120p footage creates 60p proxies?!

    I have footage filmed at 120p, 60p and 24p in a sequence. They are all HEVC 10 bit 422 so naturally, the computer is having trouble playing them back, so I waited all night for Premiere to create proxies. It worked fine for the 24p, did that automatically. Did fine for the 60p, did that automatically. However, for the 120p footage, it ignored that it's 120p and just created a bunch of 60p footage, so when I turn on the proxy, it jumps to different areas because the actual footage is 120p!!

    Obviously this is a problem since it means…

    5 votes

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  4. Markers Apply Slower and Slower the More Markers are Applied

    I use the markers panel extensively and I'm noticing recently that as I place more markers, it takes more and more time for the marker window to pop up. I'm half way done typing my marker text before it pops up. The clips I work with are LONG so this delay gets unbearably long. Not sure if this is new with the latest version or if I'm just noticing it now, but I JUST upgraded my CPU to Ryzen 9 3900X 3.8GHz, partially to mitigate this issue, running on an SSD using Windows 10, so it's not a hardware issue.…

    5 votes

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  5. Adobe Listen to feature requests

    My Feature request is for Adobe to Listen to feature requests and not ignore their users

    5 votes

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  6. Playback/Performance Issues

    Performance has been extremely poor in 2020. I work at a post house in NY, working off a high end server via 10gig connections and playback in 2020 has been extremely problematic for us. Also happens when editing locally off SSD storage. We usually are working with 3.2k Arri stuff (occasionally Red) -- usually with1920 prores proxies attached and we still are having issues with lag and general performance. This is on a variety of high end machines -- iMac Pros, 2017 iMacs. I'd love to see a focus on overhauling performance and stability in the new release. It's getting…

    5 votes

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  7. BUG PREMIERE PRO 2020

    There is an advise of "A low-level exception ocurred in: (Player: 5)"

    Please Adobe, i'm paying enough, I dont't want to have this problems. I pay because I work with your software. There are many users having the same ptoblem. Thank You.

    5 votes

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  8. Figure out how to properly run on a Mac.

    Lets get some performance gains on Macs. Trying to playback 24frames at 1/4 res, global fx off, fast nvme 2500/mbs drive for media, cpu only using 20%. WTF. I'm sure there are enough subscribers to divert money to performance.

    2018 MacBook Pro fully maxed (except internal drive)

    5 votes

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  9. Premiere 2019 crashes randomly

    Premiere 2019 crashes randomly. One minute it is open and I blink and it is gone. I have gotten in the habit of saving every minute or two. Attached is my system information as well as a screenshot of the event viewer error that was associated with a recent crash.

    5 votes

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  10. BUG: UI issues with audio waveforms displayed

    I have been having several issues with a multi-camera source timeline the past couple of days, and I have finally discovered the source of pretty much all the issues.

    It's a performance bug in Premiere that cannot handle displaying many audio waveforms at once. Once I turn the audio waveform display off, the performance is very good. Still a little flickery, which has always been the case with CC, and which is something Adobe seems to have decided not important enough to ever address, but that's for another day.

    Things that are fixed by turning waveforms off:

    • Dragging a clip…
    5 votes

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  11. thumbnail in project pannel are taking years to load please do some thing

    thumbnail in project pannel are taking years to load please do some thing

    5 votes

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  12. Ever since the last update the search funtion in

    Ever since your last update the project panel search function has been garbage.

    It takes ages to load the results and is constantly wrong. Sometimes it just doesn't work at all.

    It is seriously slowing down my projects.

    5 votes

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  13. ANOTHER POST ABOUT LOSING RENDER FILES I'M GONNA KEEP SPAMMING THIS BOARD WITH THIS ISSUE UNTIL ITS FIXED, BECAUSE IT'S STILL NOT FIXED! FI

    ANOTHER POST ABOUT LOSING RENDER FILES
    I'M GONNA KEEP SPAMMING THIS BOARD WITH THIS ISSUE UNTIL ITS FIXED, BECAUSE IT'S STILL NOT FIXED!

    FIX IT!

    5 votes

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  14. Premiere Pro interface lag on 4k display

    I am having a terrible experience with interface lag in Premiere. The editing experience is fine; I have no major issues with playback, but resizing windows and navigating around the timeline is choppy and sluggish. It's worth nothing that I'm editing on a 4k panel. I've done research and it seems like many people have had issues with lag on 4k displays. See video attachment for an example of this lag.

    Dell XPS 15 9570
    16gb RAM
    Core i7-8750H
    GTX 1050Ti

    I'm running Premiere v13.0.

    5 votes

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  15. Make a program that WORKS! Premiere crashes almost every time I open it. Why can't I simply edit videos and see the playback?

    No matter what I do, the program freezes, crashes, and a window says "Sorry, a serious error has occurred".
    I am SO sick of paying for this program that never works. I have tried updating all Adobe apps, updating my MacBook, restarting, force quitting, re opening, etc.
    PLEASE HELP!

    5 votes

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  16. DNxHD Alpha Bug - Premiere CC 2019

    There is a strange bug with Premiere CC 2019 where the white not at 100% opacity becomes green
    In the first attach file the rectangle is at 60% opacity
    and in the 2nd the green line appear where there is motion blur

    There was a similar bug with premiere cc 2018 with the PNG and it was pretty time consuming.
    Please adobe fix this! I loose time and money having to render all my animations in another codec

    5 votes

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  17. Fix the under utilization for multi threaded CPUs and Multi GPUs (sli)

    I have a Windows 10 Pro AMD 1950x system with 64gb of ddr4 ram at 2666mhz. A Samsung 960 evo 500 gb NVMe SSD for my OS, Samsung 970 evo 1tb NVMe ssd for my media source drive, another Samsung 970 evo 1tb NMVe ssd for my cache and scratch drive, 2x GTX 1080s in SLI and I can't scrub 4K UHD multi cam regardless if I use proxies or view at 1/8th resolution in the 2018 version of Adobe Premier Pro like I can in the 2017 version of Premiere Pro. Creating previews is much slower in 2018 vs…

    5 votes

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  18. the hand tool only goes left and right

    grabbing anything in the timeline with the hand tool, only allows you to move things left and right. If theres more tracks above, i cant just drag the hand down to see them.

    5 votes

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  19. Multi cam Unreliable..

    Multi cam Unreliable..I have clips and external audio which i can hear with my own ears that they match, yet premiere often is unable to sync.

    5 votes

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  20. BUG 12.1 and 12.1.1 playback freeze (with video)

    https://www.youtube.com/watch?v=n8sOBtV9IWs

    In the video you can see freshly started PPro on new project created with 12.1.1.

    In the beginning everything is fine, but after just couple of seconds of scrubbing it starts to lag more and more until it freezes. Only the audio is playing at that point but video is frozen.

    12.0.1 Version of PPro was working with NO problems at all.

    Then I upgraded to 12.1 and I started to get video freezes after just couple of minutes of use.

    Reverted back to 12.0.1 problems are gone.

    Tried new 12.1.1 it worked well for like 4 hours of…

    5 votes

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