Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Premiere 15.2 through 15.4 unusable with large projects on Mac Pro (2019) Big Sur

    After having no issues with 15.2 on small projects, Premiere became completely unusable after about a month of working on a feature film. It really seemed like an access error, as I'd get errors like "Unable to access resource 'SErrorXlN_D@2x' (type svg)," "Error Retrieving frame XXXX at time XX," and "Unable to access resource 'CursorDataID-19 (type xml)." The errors came with frozen or black video, I could still hear audio, and it usually fixed itself after about 10-20 seconds. I also couldn't export anything no matter which renderer I used. I thought it had something to do with…

    10 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Compatibility with Apple's latest graphics cards

    Specs:
    Mac Pro (2019)
    Processor - 2.7 GHz 24-Core Intel Xeon W
    Memory - 384 GB 2933 MHz DDR4
    Graphics - AMD Radeon Pro Vega II 32 GB x2

    As of receiving this new computer Premiere Pro 15.1 was the latest update.

    My issue has two parts:
    1) When exporting a h.264/5 the export is often very glitchy, cutting in random frames from other parts of the film or solid green/black frames.
    2) When playing back the film, it often becomes very sticky, taking several seconds to catch up to when the playhead has moved or even crashing premiere when…

    3 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. V.15 32 core threadripper CPU goes to 100% on project opening and crashes

    After upgrading to v15 my CPU goes 100% on project opening and crashes. In 14.9 it doesnt do this at all. It must have something to do with the fact that I have a 3970x AMD threadripper with 32 cores. But something definitely isnt right with the CPU optimization on the new version. I will be staying with 14.9 until this is fixed

    4 votes

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    7 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Premiere pro 15.1 completely unusable. Opening any project causes 100% cpu usage until the system crashes

    Running a system with an AMD 1950x Threadripper, RTX 3090 and 128gb of ram.
    Premiere 15.0 and 15.1 are completely unusable for me, upon trying to open any project Cpu usage will spike to 100% and make the whole system extremely laggy (Task manager goes non responsive, mouse is 10 seconds behind on movement)
    This 100% cpu usage goes on forever till either the system freezes or i somehow manage to force close premiere.
    Same projects take 5 seconds to load in Premiere 14.9

    Really would like to use the new features with Motion graphics templates introduced in premiere 2021…

    4 votes

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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug in Premiere Pro - version 14.5.0

    I updated to the latest version today, Oct. 21, 2020 - - whenever I am working in a project in Premiere, and then close the project to open another project, ALL keyboard shortcuts stop working. I have to completely quit Premiere, and reset preferences (hold "Option/ALT" upon launching) for the shortcuts to be restored.

    And then if I hop to another project, again, the shortcuts stop working.

    I have zero custom keyboard shortcuts; all of the shortcuts that cease to work are the ones native to Premiere.

    Premiere Version: 14.5.0

    Working on an iMac Pro 2017
    macOS Catalina - 10.15.7

    18 votes

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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Sounds scary; we’re not yet able to reproduce that behavior, here.

    Confirming: In Preferences —> General —> Most Recent, is yours set to show the Home screen (the default behavior), or have you changed the pref to “open most recent”?

  6. Cancel Actions Slow

    It takes too long to cancel a render, cancel a render and replace action etc. Sometimes the program will hang for minutes when rendering dynamic links. Why does cancelling take so long?

    2 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. MPEG2 MXF and M2T slow opening

    Whenever I open a project that has any MPEG 2 assets (in the form of HDCAM-type MXF files or M2T files from a Sony camcorder), all the footage sits in a "Media Pending" mode for the same amount of time as it did the first time they were imported. Now on-screen, no status is given about what is happening, but the HDD is quite busy and appears to be re-indexing the footage. Any ideas why this is happening?

    1 vote

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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Premiere Pro 15.1, changes not shown in real time

    Currently, Premiere Pro on it's most recent update will not show my changes in real time. Example: tinkering with the audio in the audio work space; the panel seems unresponsive, until you resize the panel window and then the changes are visible. Another example: dragging clips within the timeline; the clips don't move until you've let go of your click.

    3 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix the issue with Essential graphics please!

    The Adobe Stock 'free' items are returning errors that I don't hold enough licenses, or there is an error while downloading from the adobe stock library. Please fix!! I've been using this on a daily basis.

    1 vote

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix Audio Previews/Rendering

    Currently, Premiere Pro has no indicator for audio rendering, and appears to render all audio prior to starting playback, causing lag spikes upwards of 20s with a large multi-track file.

    This would be okay, if somewhat annoying, if Premiere actually cached and retained this audio after this first time. However, that is not the case. Premiere does not cache the audio to disk, and will discard all of it immediately if you so much as click out of the program for half a second, causing another 20s lag spike before you can start playback again.

    Additionally, people have reported related…

    13 votes

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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Slow scrolling with project media in Icon View v22.0.0 beta 34

    When scrolling in Icon View in the Project panel with a lot of media loaded, as the thumbnails for each video clip is loaded, scrolling slows to a halt. This seems to occur mainly with inter-frame compresses codecs, but still occurs with codecs like ProRes, only less severe. Any chance this performance issue can be solved or minimized?

    My projects suffer from this the worst on both Windows and Mac with a large amount of H.264 MP4 files while the thumbnails load in for the first time after opening a project. On Windows, sometimes it is so severe that the…

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability To Save Layout When Opening Legacy Title Window

    I have used Premiere Pro for 9+ years and a TON of my projects use Legacy Titles. I need to be able to save the layout of the Legacy Title pop-up window so I don't waste time re-sizing and choosing my panels every time I need to make an edit. It's currently unusable at pop-up.

    Switching to the new Graphics panel will not help me because I have 9+ years worth of Legacy Titles. See attached image - this is what I get when I open the Legacy Title - I cannot make changes in the properties tab, for example,…

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. LUT "Intensity" toggle not working

    About 80% of the time when I make an adjustment layer and add a LUT to it, when I change the intensity from the Creative section, nothing happens. Please fix!

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Program not loading past SlicerStutter.prm and stops responding

    Since I updated to Premiere Pro 14.9 and Windows 10 20H2, premiere pro won't load past SlicerStutter.prm and stop responding. I have to end the process.

    I can "fix" the problem when I install Premiere Pro 14.7, but is doesn't work every time and I have to unistall / install several times to make it work.

    2 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. DirectX 12 Support

    With windows 11, please add support to directX 12.
    The openCL in AMD GPU is obsolete

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Premiere Pro 2021 taking several minutes to load media

    Prior to the Ver 15 release, my project would load very quickly. After the update, my project takes several minutes to load. I have tried two different iMacs, a brand new Mac Mini, and two different hard drives for the media. I have created a new project from scratch with new media. I suspect the issue involves the closed caption tracks and the new closed caption workflow. I capture my footage live and it has embedded closed captions that I need. Each show is between 1 minute and 5 minutes so nothing huge. After the project loads, it works fine.…

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Check both Premiere and Media Encoder render times and performance compared to 14.3.2

    Many users realised that render times both in Pemiere and Media encoder changed due to the new render system implemented in versions newer than 14.3.2.

    In fact, this is the version in which everything works fine for me in render times. Even proxies render much slower than before (the format doesn't matter).

    I have tried every new version (even 14.5) and the problem is not solved. I use Premiere for years and I have checked every file in my system, formated, and so on... and nothing!

    It is not a hardware nor drivers issue. It is a new render system…

    3 votes

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  18. my application freeze everytime I scroll in the timeline, and stop to freeze when the little pictures in the timeline appears

    my application freeze everytime I scroll in the timeline, and stop to freeze when the little pictures in the timeline appears.
    It's so hard to find somethink we looking for in the timeline with this issue...

    My PC :
    Ryzen 7 2700
    msi b450 gaming plus max
    32 Go 32000Mhz
    1660 super OC
    W10
    EDIT on CRUXIAL X8 SSD

    Thanks !

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. BUG: Sequence with nested sequence "visible in timeline" gives multiple problems

    Premiere 15.1.0 Windows 10 pro

    Whenever I have a nested sequence visible in my timeline PPro just doesn't react for a while. It seems that it is fully calculating what is in the nested sequence, even if the playhead isn't over the nested sequence.
    When I zoom in far enough in the timeline so the nested sequence is not visible, the problem goes away.
    When the nested sequence is visible in the timeline, scrubbing thumbnails in the project panel is not possible anymore. Also, rearranging clips in the timeline is a horror unless you zoom in really close in the…

    2 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Thumbnails glitching in Project Window

    At the moment, creating a new bin while viewing files as large thumbnails I am unable to rename / name the bin at all. Additionally, I cannot re-order them other than clicking them to a grid. It would be nice for them to fill the size of the window in which I'm viewing them. Lastly, files are associating with differently named files and file types. I have deleted a jpeg that has somehow become associated with a mov file.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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