Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Premier Pro is Crashing (PC overheating/Memory overflowing)

    What the **** is happening with Premiere Pro?
    Ive been using it for about 2 months, and until 3 weeks ago, it started to OVERHEATING AND MEMORY OVERFLOWING!!!!!
    WHY?
    FIX IT!!! IM PAYING FOR THE MOST USE APP IM USING IT!!!

    2 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Link Media window not showing up

    This issue is hard to explain, so please bear with me. I'm running the lastest Premiere Pro CC on Windows and when my media gets disconnected and I right click that media in project window, my whole Premiere freezes (like it's waiting on some action). It took me a while to figure out, but if I press Esc everyting gets back to normal.

    It feels like Link Media window "opens" in the system, but I do not see it anywhere. Same issue with Attaching Proxies, I can't see that window pop up. After some research, nobody seems to have this…

    2 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. playback

    playback lag in version 14.3.1 and 14.3.2
    all my projects were playing fine, but with this version, jkl playback often have a 4 seconds lag, even at 1/8 quality. Had to revert to previous version 14.3.0 and the playback is perfect with this version.
    rtx 2080
    64g ram

    3 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Markers Apply Slower and Slower the More Markers are Applied

    I use the markers panel extensively and I'm noticing recently that as I place more markers, it takes more and more time for the marker window to pop up. I'm half way done typing my marker text before it pops up. The clips I work with are LONG so this delay gets unbearably long. Not sure if this is new with the latest version or if I'm just noticing it now, but I JUST upgraded my CPU to Ryzen 9 3900X 3.8GHz, partially to mitigate this issue, running on an SSD using Windows 10, so it's not a hardware issue.…

    3 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. BUGS GALORE IN LATEST 2020 UPGRADE

    Just upgraded 2020 Premiere Pro CC.


    • Displays unset, opens project with "media offline" billboard. 4K ProRes (HQ) media is right there, green lined, in the timeline.

    Attempt to play yields only audio.

    Requires some massaging to get the main display back, in Preferences. I'll have to backtrack ot enumerate the steps. Someday when I have time.


    • Low level exception errors while rendering under Metal on 2013 Mac Pro D500's. Source is ProRes (HQ) 4K. Worked perfectly just before the upgrade.

    Any other surprises?

    PLEASE PLEASE TAKE TIME TO TEST YOUR ENGINEERING CHANGES THOROUGHLY, OR FIND OTHER WORK INSTEAD OF DISRUPTING…

    8 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. error message Frame substitution

    I was editing all day then I got an update to 14.4 ALL my video clips on the time line went black I got the error message Frame substitution. I am in the middle of a project for a client and can not afford any delays. I can not see any of the footage and any on the timeline . HOW DO I FIX THIS !!!???

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please fix flickering play-head resulting in inactive timeline

    Still getting this flickering playhead issue. My interface basically become inactive when this happens. I've done everything: Update graphics card, updated Adobe Premiere and reworked my cache and ram. I've configured the graphics on the computer for Premiere and udated the C++ preview files. There is really no workaround for this? (Video of what is happening attached)

    Work Computer:

    Windows 10.0.18362

    Ryzen 7 2700 Eight-Core

    16 GB Ram

    AMD Radeon RX 580

    35 votes
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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Insufficient Memory Error

    I have come across an error in Prem 14.3.0 (see attached)

    The insufficient memory error occurs when I'm trying to copy, move, or basically do anything in the project. This will usually happen after a couple hours of usage, or a shorter amount of time if im doing a lot of exporting/rendering/more intensive work.

    Once the error occurs i cannot copy/move or do much of anything in the project. Its almost as if it turns to "read only". Although I am on a solo PC and I do not use Team projects.

    To get rid of the error and continue…

    2 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. error message Frame substitution

    I was editing all day then I got an update to 14.4 ALL my video clips on the time line went black I got the error message Frame substitution. I am in the middle of a project for a client and can not afford any delays. I can not see any of the footage and any on the timeline . HOW DO I FIX THIS !!!???

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Skip new features for next release and focus only on bug fixes and speed issues

    Focus only on bug fixes and performance will make a big announce to professional community !

    Not only it will help adobe to gain back the trust with all users, it will send a strong message to the industry.

    A lot of people are switching to other software, the time that took dev teams to fixes all the bugs is too long. On Premiere working on a advanced project that is longer than 8/10 minutes seems impossible now...

    Many influencer and creative people are switching to Resolve as it gets better and better... as Phillip Bloom and others...

    I think…

    10 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adobe Premiere Pro 14.3.1 crashes Windows 10

    After the upgrade to 14.3.1, opening Premiere Pro, and adding any media to the editor results in my whole Windows system crashing. Checking Task Manager, it looks like Premiere Pro was running up memory usage out of control. Downgrading to 14.3.0 fixed the issue.

    3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe Listen to feature requests

    My Feature request is for Adobe to Listen to feature requests and not ignore their users

    4 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. .Mogrt performance is super slow in 2020

    Specific issues:
    Sluggish scrubbing, choppy playback, longer load time.

    Our dev team was super excited to hear about the new upgrades, but have found performance is dramatically slowed down in the latest version.

    Curious if there will be a patch to fix it, or if there are new development standards to make tools align with the new version? (New code optimization techniques etc.)

    Also attached a clip comparing the speed of 2019 to 2020.

    21 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Optimization for Multi-thread (AMD Ryzen) processors

    I recently updated my system to Ryzen 9 3900X. I have 64GB of 3200Mhz of ram, 6gb 1060gtx. I am editing BMPCC 6k raw footage. Can't playback the footage at full resolution, but that is not the issue. The issue that I'm having is when I apply warp stabilizer it takes 15min to analyze a several second clip and the resources of my computer are completely idle. Rendering 265 and 264 is extremely slow. When rendering the use of the processor doesn't go beyond thirty something percent. This extremely slow workflow is insanely frustrating.

    6 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. The 5 things Premiere urgently needs to fix:

    Hey Adobe, Premiere desperately needs the following fixes. I'm having a hard time getting work done with projects that constantly crash.

    1) Clip markers on WAVs and mp4s balloon project file sizes causing ultra slow saves, load times, and general slow-downs. An otherwise tiny project can get enormous when you have a clip markers scattered across x amount of files. This is a fact please take a look. Clip markers can also return after you clear them save and reopen a project. It's a like a virus that won't go away.

    2) We need a better way to bring in…

    3 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hangs when switching to Audio workspace. Driving me ******* mad.

    Hangs when switching to Audio workspace. Driving me ******* mad. Recovers but costs me 2 minutes each time. That's hours lost per week.

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Playback/Performance Issues

    Performance has been extremely poor in 2020. I work at a post house in NY, working off a high end server via 10gig connections and playback in 2020 has been extremely problematic for us. Also happens when editing locally off SSD storage. We usually are working with 3.2k Arri stuff (occasionally Red) -- usually with1920 prores proxies attached and we still are having issues with lag and general performance. This is on a variety of high end machines -- iMac Pros, 2017 iMacs. I'd love to see a focus on overhauling performance and stability in the new release. It's getting…

    5 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow for multicam proxying for better UX

    As a user with a machine that is not built for intensive video editing, I'm experiencing significantly slow UI response time when working with multicam, to the point where it's not usable. However, I'd still like to be able to use the multicam feature and believe it is possible by creating proxy file(s) for multicam previews or otherwise having PP pre-processing them for me for a smooth user experience. This will save the need for PP to resize each frame from each source in realtime.

    So i'd like PP to either:
    - create a separate resized preview proxy for each…

    3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Extend does not bring all tracks lasso'ed at ends back to the playhead

    Back-extend of selected cuts does not meet up at the Playhead. Nice jagged pattern. Great for modern art, not much use in editing. This kind behavior should have been nailed years ago.

    2 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. BUG PREMIERE PRO 2020

    There is an advise of "A low-level exception ocurred in: (Player: 5)"

    Please Adobe, i'm paying enough, I dont't want to have this problems. I pay because I work with your software. There are many users having the same ptoblem. Thank You.

    6 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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