Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Compression Type Import Error Fix

    Please fix this! It is simply ridiculous that the fix for a "compression type error" is to rename the files... basically nothing changes but the name of the file and somehow the magic works and i can import normal mp4 files... FIX THIS PLEASE!

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  2. Bug import images

    Bug: Incorrect preview even though the images are distinct

    To reproduce this bug, export the photograph that is subdivided into grids via Illustrator, then import the exported images to Premiere Pro. The imported images all appear the same even though they should be from different parts of the photo grid.

    1 vote

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  3. Importing HDV MPEG-TS files broken in new Premiere V15

    At our TV station We have several Windows 10 editing systems and they recently updated to the new premiere V15 release and now our old collection of thousands of HDV MPEG-TS files from Sony HVR-Z1U cameras no longer work in premiere. They Import and just show the "media pending" picture until you click on one and try to navigate it and then the error log says:

    "Frame substitution recursion attempt aborting after multiple attempts on file"

    This happens on every machine that was updated.
    This happens in premiere, after effects and media encoder
    This does not happen in the previous…

    1 vote

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  4. Ich bin genervt: das neue Premiere Pro 2021 hat echte Probleme beim Import von Videos

    Ein Projekt, bei dem verschiedene Personen mit ihren digitalen Endgeräten etwas aufgenommen haben, drohte zu scheitern, weil Premiere Pro 2021 nur die Audiodateien nahm. Zum Glück hatte ich auf einem alten Rechner eine alte Version (14.9.) Da hatte ich null Probleme beim Import. Leute, das kann doch nicht sein!? Ich kündige, wenn das nicht besser wird!!!! Ich bin bei meinen Projekten darauf angewiesen, dass mein Schneideprogramm mit verschiedenen Formaten klar kommt (deswegen unter anderem bezahle ich GELD!!!!!!!)

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  5. Actually for Rush, but that wasn't an option - Font Import for Android

    It's not always practical to take your laptop with you but you still need to edit stuff together. So Rush exists.
    Android devices come with SFA in the way of fonts, and most of the 3rd party font installers are garbage. Adding a font import feature that allows people to use OTF and TTF fonts on an Android device will really customers that would like to maintain style guide consistencyfor their videos when they don't have access to a desktop.

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  6. Importing not allowed

    I have a Macbook Pro and the software only allows me to import some videos. After certain amount of time the program does not allow me to import any videos, but only the audio file.

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  7. Importing not allowed

    I have a Macbook Pro and the software only allows me to import some videos. After certain amount of time the program does not allow me to import any videos, but only the audio file.

    1 vote

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  8. Automatic Linking from Hard Drive To Bin

    Hello, It would be great if there was a way to link folders on a computer or hard drive to bins in Premiere. That way, if I copied a photo or video clip into my folder on my hard drive labeled "Day 1_Footage" (for example) then it would be great if (assuming I already imported that folder from my hard drive into my Premiere project window as a new bin) that footage or photo automatically imported into that given bin. If I add a new photo into my hard drive folder titled "Photos" then it would automatically update the bin…

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  9. Dropping video in timeline only brings audio and not the actual video

    Every time I import a video and try and add it to my timeline the video doesn't show up, only the audio does. Need an update to fix this problem as soon as possible.

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  10. Import "generic error" and proxy issues in PP Beta 15.1

    Hi gang,
    Updated to 15.1 this morning and then suddenly had issues with my proxy files for a project. I had an error message saying offline media was in the project and that the proxy files would be rendered.
    I thus tried to "relink full res media" but got a "generic import error" when trying to do this.
    Was able to revert to 15.0 which doesn't have the issues - so must be in the 15.1.
    Similarly, when trying to reimport the files (Canon R5 MP4 files) it said the compression of this file was not supported.

    1 vote

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  11. I have an issue importing mp3 files in the beta version for the M1 macs

    I have an issue importing Mp3 audio into my project on the Premiere Pro Beta for Mac M1. I had contacted your customer care with no success. also they suggested that i export the project as XML file but the option is not available on the beta version..

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  12. Detecting wrong framerate and sequence timecode drifting in version 14.8 & 14.9

    For years, I've had issues with the sequence timecode matching up with the burn-in timecode of my videos. It's gotten worse in version 14.8 and 14.9.

    When I would load in a H.264 mp4 or mov files and create a new sequence from clip, the sequence timecode would always be 1 frame off. I have been transcoding it to ProRes 422 (in Premiere) and creating a new sequence from that clip --and then timecodes would match.

    But in 14.8 and 14.9, it's much worse and the timecodes are way off. I have gone back and forth with 14.7 and can…

    1 vote

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  13. Bug: wrong audio inside .mts after reopening the project

    After reopening a project next time, the audio in some .mts files is taken from another .mts clip (probably because of same .mts name!?). Video never looks wrong and the waveform looks right too.
    Import via Media Browser, all AVCHD files (complete copy) are placed in own folders. SD cards are formated, but mostly the same. Name of clips starting everytime at 0000.mts, but this shouldn't be a problem!!!

    Reimporting again into a new projects after the failure appears dosen't solve the problem. The Failure must be into the Media cache/database that recognizes the files (with the failure) again.

    Only…

    1 vote

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  14. 1 vote

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  15. Please allow proxies to be generated from raw footage based on the user chosen gamma profile, rather than strictly Rec709

    From within PP, I can generate proxies from imported 16bit RAW footage. However, I can't change the gamma curve/color space for those proxies. The render out apparently using a Rec709 transform, making many of the proxies difficult to deal with. If I intend to grade S-log3, I should be able to render proxies in S-log3 from 16bit RAW footage.

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  16. 14.8 not reading RMD from RED footage

    Premiere changes footage settings to Wide Gamut and LOG upon import, when footage is shot as Rec709, BT 1886.

    Only behaves this way in 14.8, previous versions import as shot.

    1 vote

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  17. 1 vote

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  18. [BUG] .srt files in Premiere Pro

    Hello,

    I would like to report a bug. Which was most likely caused by a recent update of the Premiere Pro Software. When importing .srt subtitles it automatically convert them in to the frame rate of the movie file. By doing so it also change the entire timecode of the subtitle I'm using . In the past it used to be left at 25fps all the time. Since .srt don't really have any timecode.

    That's sort of okay, however if I manually revert the subtitle file back to 25fps and save my session, once I open it again, it will…

    1 vote

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  19. Please, incorporate the FCPXML file to import timelines into Premiere Pro.

    Hi there,

    I want the feature or file support "FCPXML" to import timeline between LumaFusion and Premiere pro or FinalCut and Premiere pro.

    Please, make that feature to import timelines more better.

    Thanks...

    1 vote

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  20. Can't Import MP3 Files in Premiere Pro Beta

    It says that the file format is not supported

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