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In an effort to improve communications between you and the Premiere Pro team, we are moving this feedback forum to the Premiere Pro page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and we are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many people voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

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586 results found

  1. video/x-matroska not supported

    The free and open container format 'Matroska' (.mkv) is not supported.

    7 votes

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    1 comment  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 1 vote

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  3. Mp4 files import audio only

    I updated CC to the newest version - now I can't import mp4 files (most of them from GH5, but also from stock footage). AFX and Premiere imports only Audio. mp4 from DJI are now stated as not supported file type. Media encoder also shows no Video. I can import these files to Photoshop without a problem and they open in Resolve, Avid, VLC and all other Apps you can think of. I tried to set back to prior version of AFX, premiere and Mediaencoder, but now it's the same problem there as well. I uninstalled the whole CC, run…

    2 votes

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    3 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Importing menu improvment

    The new importing menu is great. But I have some issues and bugs.

    1. Why can't you add a button near "project location" where you can save the Premiere Pro file in the same folder where raw files are? Otherwise, when importing the files and creating a new project I had to choose the locating of the raw files first, and then I need to choose the folder where to save the project file again. I think this is time-wasting and confusing. I already lost some Premiere Pro files and it turned out they were saved in the previous location.

    2. There…

    1 vote

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  5. Serious problems to import Mp4 files directly

    When i want to drag the Dji mp4 files from my drone a serious problem occur.
    It freeze and cause a complete white screen and even a Alt/ctrl/delete is not possible.
    Just a restart of the computer can make it to work again.
    If i then Import the files in the "normal" procedure, it will work perfect.
    Why can´t i drag and drop those files directly to the timeline, without the crazy shootdown ?
    I hope that you can come up with a solution on this, as it is a lot easier, when we just need to see and cut…

    1 vote

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  6. Clips being replaced by other clips with same file name

    Premiere Pro v22.0.0 build 169, iMac late 2019, Big Sur 11.6.1

    Not sure if this should be under projects or import...but it is a file handling bug/issue.

    Have multiple raw clips imported into project from network storage. Some clips have identical file names.

    When opening a project and not being attached to network storage...when prompted to locate footage, after reconnecting to network storage (via secure VPN) clips with identical file names are overwritten or incorrectly linked in project.

    For example. Two clips with the filename C00008.mp4 (file A and B) When locating/relinking clips. Premiere overwrites one of the files (B)…

    2 votes

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    3 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Enable in/out marks on the new import inteface / apply to sequence and subclips

    Would like to have in/out marks in the import to the imported clips
    then have two optional settings:
    1 - apply in/out to created sequence
    2 - automatically create subclips from markets areas

    1 vote

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  8. H264 Mpeg-4 AVC files will not import video

    Having real trouble with Premiere on a brand new Windows 10 HP Z8 workstation with a pretty high spec.

    Every time I try to import an MP4 it brings it in as just an audio clip, and if I import MXF camera files from a Sony F55, it brings in a full clip but the video is black and I get "error retrieving frame" errors continuously.

    Have updated from 15.4.1 to the latest version with no success. Have completely reinstalled Windows, tried different drivers, basically everything and still can't solve the problem. The files are all using the same codec…

    3 votes

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    1 comment  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
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  9. See if already imported in Import mode

    The new import mode make it easy to do a storyline in import mode but when we need to import the rest of the footage, is it possible to have a visual aid or a menu that says already imported or not imported yet.

    Thanks!

    JP

    4 votes

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  10. Anton

    New import window (beta version spring 2022) needs feature to input Import Folder Path manually. Similar to Bridge app (see attached screenshot) |
    Because of files located on OneDrive - it takes long time to navigate to desired folder because it downloads from the cloud all files before proceeding to the next inner folder

    1 vote

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  11. Create a "fix frame rate using optical flow" option for imported clips

    I came here to see if anyone had requested introducing optical flow to fix frame rate issues that sometimes occur when capturing to video (especially when shooting 4K video on mobile devices). For the most part, my Galaxy S21 can record smooth 30fps video clips at 4K, but I do still get a frames that appear to stutter / double up when I step through them on the timeline.

    Basically this option would use the clip's captured frame rate (or one set by interpret footage) to step through the frames, identify where there have been no visual changes, and then…

    1 vote

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  12. improve scc and xml subs import

    frequently some subs are missing on import.
    I am using on online converter to turn the files into srt files as a workaround

    1 vote

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  13. Paste Photo from the Web. Just like Photoshop

    Also, why is this not a feature? Considering what Adobe can do, it sounds easy for them to just save the image to your drive.

    1 vote

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  14. Need to be able to import a pre-made folder structure into premiere. Now it only imports folders with files in them and ignores the

    You need to be able to import a pre-made folder structure (without files in it) into premiere. Right now, when you import folder structure it only imports the folders with files in them and ignores the others. This is completely inefficient for AE's and Editors who need to maintain a certain organizational folder structure. Please fix this immediately!

    5 votes

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  15. BUG in PPv2022. DNxHD MOV import is not working!

    Media doesn't import. Alerts saying "Error Retrieving Frame1" (etc). This is DNxHD These are clips that worked fine in PPv14. I'm uploading a 1sec video only GFX transition with embedded alpha, for you to test. I tried both promoting a PPv14 project, and also starting a brand new PPv2022 project, and nope, it does not work, on multiple files.

    2 votes

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  16. After Effects Files Not Importing

    When loading projects with After Effects files already uploaded before the updates, the After Effects files will not load into the project. When I try to to link the files to the original source, Premiere freezes. And when I try to import new After Effects files into a project, Premiere freezes again.

    3 votes

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  17. Functionality similar to Hedge

    Be able to import footage to two drives simultaneously and verify that the footage was copied without issue, and generate proxies. Could be a standalone app or built-in to Premiere Pro.

    2 votes

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  18. With Prelude gone, it's now very difficult to quickly copy, verify and rename clips on ingest. I'd love this to be streamlined

    With Prelude gone, it's now very difficult to quickly copy, verify and rename clips on ingest. I'd love this to be streamlined in the new media importer or perhaps added to Media Encoder. I really don't think it should be that we have to create a preset for each ingest in order to achieve these simple tasks which Prelude was perfect for, especially as you have to select a destination in order to create the preset.

    Prelude allowed for quick, logical progression through the ingest settings allowing you to customize each ingest as needed.
    Working in an education environment we…

    3 votes

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  19. Media Browser does not show certain folders

    The Media Browser in both Premiere and Media Encoder doesn't like to display certain types of folders. The folders that I am having trouble with are folders that have been copied to my local drive from a Google Drive folder. These show up with a custom icon in Windows File Explorer. They don't show up at all in the Media Browser in Premiere or Media Encoder.

    A fix that I have found is to set the custom icon back to a default icon in File Explorer but this is pretty painful if an entire project has been downloaded from Google…

    3 votes

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  20. Import images from a Lightroom classic catalog

    it would be useful if Premiere could import processed images from a Lightroom classic catalog, avoiding having to export them from LR and save to disk

    1 vote

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