Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. "We were unable to open the file on disk" - Premiere can't read perfectly good H.264 files

    I frequently capture screen grabs with Screenshot (Apple's for Grab; it comes with Mac OS). Everything but Premiere reads them just fine. If you try to import the attached file, Premiere complains and fails.

    2 votes

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  2. Bug: Proxies genetrated outside of Premiere cc2019 not linking automatically

    I have 120fps ProRes proxies generated outside of Premiere. On windows, when using cc2018 they attach automatically, but when using cc2019 they don't and I have to do them individually. No variation of Match Properties seems to work.

    4 votes

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  3. Problems with importing symlink files into Adobe Premiere Pro

    Have already tried to solve this problem on forum but not gained no result: https://forums.adobe.com/thread/2550751. Need solvation of this problem, because our video editors want to work with Adobe Premiere only, we are not interested in Final Cut or other simular softwares.
    Problem is the same as it is described on forum, but duplicate in here for extra convenience:
    All original files for these files with .symlink extension were created in Adobe Premiere Pro, so there couldn't be any problems with compatibility or cracked files. Files with extension .symlink were created using standard Windows 10 functions (CMD & command…

    3 votes

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  4. CODEC H265

    the codec h265 seems do not working, we meet a red screen
    the footage was shoot in smartphone huawei P20

    2 votes

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  5. 2 votes

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  6. Add Conforming Media List to the Events panel

    When importing a lot of media to Premiere Pro I find it best to wait until the Conforming process is completed. Sometimes when clearing the media cache or moving a project from one machine to another requires the conformed files to be re conformed on the new machine. Keeping track of the process well help in knowing when to jump back into the project.

    3 votes

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  7. Add a command to automatically update a footage with different versions

    Working with Premiere on 3D animation shows and VFX, I deal a lot of versions for each shots everyday.

    For example, a 11" show has 160 shots, and each shots has 3 to 5 different versions.

    Right now, I have to import each shot one by one. When a new version available, I have to replace them one by one which is time consuming.

    I use shortcuts to "Reveal in Explorer" and "Replace footage" to speed up my workflow.
    But if we can get a command in Premiere to automatically update all the selected shots or just one to the…

    4 votes

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  8. Generating Peak Files: Show full name

    Currently Premiere shows only partial file name for the item it's generating a peak file for (a certain number of characters, I'm sure). If we have the space (which for desktop computers, we do), let us see the full file name that is currently being generated. Sometimes the distinguishing factor in the name is at the end, and sometimes we can't see that.

    2 votes

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  9. Support for external device usb 3.0 capture cards

    Could you implement a support for external device usb 3.0 capture cards?

    2 votes

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  10. find and replace metadata

    I would like to be able to search for and replace name of clips and other metadata in the assembly pannel.

    2 votes

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  11. 2 votes

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  12. Loss of footage quality / Sharpness

    After importing footage in premiere, it looses quality (specially loss of sharpness) and renders with same low quality, There is big noticeable difference in RAW footage and Final output. However if we use same footage in different editing software the difference is minimum.

    2 votes

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  13. フォルダー階層をそのままに読み込む方法

    Premier Proにフォルダを読み込んだ際に
    読み込み可能ファイルが入っていないフォルダを
    無視して読み込まれる仕様になっています。

    <例>
    MEDIA\Private\XDROOT\Clip\Clip0001.MXF
    上記のようなフォルダ階層の場合
    Premierで読み込むとPrivate以降のフォルダが無視されて
    MEDIA(ビン)の中にClip0001.MXFだけが配置されます。
    ※Premierで読込可能なデータがClip0001.MXFしか無い場合

    これをフォルダ階層と同様に読み込めるようにしていただきたいです。

    MEDIA(ビン)→Private(ビン)→XDROOT(ビン)→Clip(ビン)→Clip0001.MXF

    上記のように読み込まれるようにしたいです。

    当仕様は時には便利なのですが、混乱を招くこともあるため
    状況に応じて切替が出来るのがベストだと考えております。

    PC:Windows 10 Home 64-bit
    メモリ:16GB
    ビデオカード:NVIDIA GeForce GTX 1060
    VRAM:6GB
    ソフト:Adobe Creative Cloud CC 2018

    2 votes

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  14. Media locations must not be stored by entire file path but shortest possible link

    File paths of media should be as short as possible and must not contain the entire file path of the (external) storage device to the file but instead short it for an internal folder structure by going back or forth necessary folders "../" to locate media that is stored in one main folder. This helps when loading a project clone on a different device with another root structure or a different storage device name. When the software just searches for the files contained in my main folder, I do not have to search for them on the new device but…

    2 votes

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  15. MP4 importing Audio Only (tried every workaround - none work)

    I imported 60 mp4 files into a project, 15 of which were audio only. I tried every workaround I could find on the following pages:
    https://forums.adobe.com/thread/2486467
    https://forums.adobe.com/thread/2477123
    https://helpx.adobe.com/uk/premiere-pro/kb/premiere-pro-imports-audio-only.html

    I was using version 12.1.1 and have tried installing every version back to CC 2017 and have tried importing .mp4 and with the extension changed to .m4v, with the Mercury Playback Engine in both CUDA and software only, each time deleting all the media cache files between restarting the software.

    I have been unable to transcode the files using Media Encoder as it too doesn't recognise the video and shows up as…

    4 votes

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  16. Add setting in Preferences to "Create folder for imported items"

    A coworker just instructed me that if you import .xml sequences into the project window, the sequence AND all its assets will import loose into the folder you drag it to.

    However, if you import a .prproj file, you get the option to check the box "Create folder for imported items".

    Once checked, all future XML files will import all its assets into a new file.

    Could this be added as an option in Preferences as well, since there is no reliable way to know how to do this?

    3 votes

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  17. supporting mov files that are only video( dji phantom 4 pro)

    supporting mov. files that are only video so you don't get ''a low level exception'' because they have no audio files

    3 votes

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  18. MP4 importing Audio Only (tried every workaround - none work)

    I imported 60 mp4 files into a project, 15 of which were audio only. I tried every workaround I could find on the following pages:
    https://forums.adobe.com/thread/2486467
    https://forums.adobe.com/thread/2477123
    https://helpx.adobe.com/uk/premiere-pro/kb/premiere-pro-imports-audio-only.html

    I was using version 12.1.1 and have tried installing every version back to CC 2017 and have tried importing .mp4 and with the extension changed to .m4v, with the Mercury Playback Engine in both CUDA and software only, each time deleting all the media cache files between restarting the software.

    I have been unable to transcode the files using Media Encoder as it too doesn't recognise the video and shows up as…

    3 votes

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  19. 2 votes

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  20. problem

    Hi .. i have a problem with premiere pro >> when i press confirm .. This happens

    2 votes

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