Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. PLEASE Support the AMD Radeon Pro 5500 XT graphics

    Please fully support the AMD Radeon Pro 5500 XT graphics for Premiere and show some love for your Mac customers. This GPU is found in the latest 2020 iMacs - this is critical for thousands of people. Thanks!

    5 votes

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    3 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  2. A low-level exeption occurred in: Adobe Player <Player:5) after todays update in Win 10.

    A low-level exeption occurred in: Adobe Player <Player:5) win10 - now no preview!

    5 votes

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  3. Hardware coding MXF

    Hello, currently there is no hardware coding for video in format MXF.

    Will such functionality implemented in the future and when?
    Can you offer some alternative workflow for us?

    5 votes

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  4. Mercury engine GPU Acceleration is not working on a pc with 2 GPU cards

    Mercury engine GPU Acceleration is not working on a pc with 2 GPU cards

    5 votes

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  5. eGPU is no longer used in recent update to Premiere

    Ever since installing Premiere 13.1.2, I get 0 eGPU utilization and dramatically increased render times because of this.

    5 votes

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  6. DRIVERS FOR CUDA IN CC2019 - MY PROJECTS DO NOT WORK!!!!!!!!

    DRIVERS FOR CUDA IN CC2019 - GET GOING WITH THE NVIDIA COMPATIBILITY! MY PROJECTS DO NOT WORK!!!!!!!!

    5 votes

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  7. We're still hoping for multiple-GPU support for live playback for HD and 4K

    On Mac I use Activity Monitor which continues to show the use of only one GPU for timeline playback, rendered or not.

    My 2013 Mac Pro has two very fine Radeon D500's, each with 3GB cache.

    5 votes

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  8. Adobe doesn't recognize graphics card

    Premiere Pro and Media encoder CC 2019 do not recognize my graphics card. I have tried multiple nvidia drivers.

    The results of GPUSniffer.exe are:
    GPUSniffer testing 254
    --- OpenGL Info ---
    Vendor: NVIDIA Corporation
    Renderer: Quadro M6000 24GB/PCIe/SSE2
    OpenGL Version: 2.1.2 NVIDIA 397.93 24.21.13.9793
    GLSL Version: 1.20 NVIDIA via Cg compiler
    Monitors: 1
    Monitor 0 properties -
    Size: (0, 0, 3840, 2160)
    Max texture size: 16384
    Supports non-power of two: 1
    Shaders 444: 1
    Shaders 422: 1
    Shaders 420: 1

    --- GPU Computation Info ---
    Did not find any devices that support GPU computation.

    5 votes

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  9. Vega8: GPU not used since GPUSniffer only detects 1GB fixed shared memory

    With AMD's new APUs like the 2500U come quite powerful integrated GPUs like the Vega8. Some OEMs configure a "fixed" shared memory of 1GB, but also allow for 7GB of flexible shared memory on top of this (HP Envy 13 x360). However, Premiere Pro (and AME) only detect the fixed 1GB chunk of memory and decide not to use the GPU for rendering e.g. Lumetri Color, even though Mercury w/ OpenCL is selectable and selected.

    For reference, Intel GPUs like the UHD620 with no "fixed" shared memory and only a flexible 4GB area work fine.

    5 votes

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  10. Needs option to select a specific GPU, so premiere pro can use that on priority.

    Needs option to select a specific GPU, so premiere pro can use that on priority.
    So in this way Premiere Pro can use a GPU that users feel will work best. It will not just optimised how premiere pro works but also it will boost the playback and render time. Rather than shifting on different GPU's let user select the best GPU he thinks he has. Or at least give option for selecting Multiple GPU ? So in that way be can give priority on which GPU to use first and second so they can be simultaneously be used.

    4 votes

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  11. Add support for Amd 5000 series GPUs

    The 5700 and 5700xt have been sold well. However there is still no support for in Premiere Pro and After Effects.

    Same counts for the Nvidia 20 Super Series, which has no official support according to the Adobe pages.

    4 votes

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  12. GPU Acceleration has a bug

    For unknown reasons, Premiere Pro occasionally drops CUDA GPU acceleration during edit sessions, blacking out video playback. Switching to "software only" is not a fix — just an added inconvenience. The problem can be rectified by restarting Premiere with CUDA acceleration selected. Everything is fine until the next time it happens, once or more times a day, sometimes a few days without incident, regardless of the project. When active, CUDA acceleration works perfectly. Has anyone found a real solution?

    Windows 10 1909, build 18363.1198, 64-bit

    Premiere Pro 14.6

    AMD Ryzen Threadripper 1950X, 16 core, 64GB RAM

    2 x Nvidia GTX…

    4 votes

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  13. Radeon 5500 XT 8 Go GDDR6 on iMac 27'' 2020

    Hi, could check if the new iMac 27" will work fine with GPU Radeon Pro 5500 XT 8 Go ? It's not in the recommended graphic cards tested by ADOBE, but it's on the latest iMac 27 top level. Thanks.

    4 votes

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  14. Premiere fill my GPU memory and cause black screen preview

    Premiere fill my GPU memory and cause black screen preview, i see in the task manager, sadly my GPU GTX 750 have only 2GB of RAM.

    4 votes

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  15. SHAME!!!!

    I have the same bug with me ........ shame on you any ADOBE, I use Premiere pro since 1.5 and the legendary 2.0 (on 6 dvd's), never like this, new Pp and immediately bug, every time !!!
      - See how DAVINCI works, how it uses GPU !!!
      - See how it behaves on the timeline, 4K video in DAVINCI !!!
      - IT'S NO WONDER THAT YOUR USERS ARE GOING ON DAVINCI ....
    - More GPU integration, More GPU integration, More GPU integration...!!!
      - THE PRICE ...
                          SHAME !

    4 votes

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  16. INCONSISTENT PERFORMANCE & USAGE OF EGPU

    Premiere (14.1), of course, has the worst utilization of EGPUs. Sometimes it works, some times it doesn't, sometimes it uses 1/2 the power, sometimes it uses zero. Resolve works 100%, and maximizes usage always. Please update it so it utilizes hardware appropriately.

    Currently using MBP 2018, 2.6, 32G, Radeon 580 + EGPU with RX Vega 56 8GB

    4 votes

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  17. Continue to support Nvidia CUDA

    Please continue to support CUDA. There are hundets of thousend worstations out there running Nvidia CUDA cards and all of them can not use your up to date software. You abo is way to expensive to just lett all Nvidia users be unable to continue working with those almost new and very expensive Nvidia GPU´s.

    4 votes

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  18. Fix Mercury Transmit

    Ever since updating to latest version of windows, Premiere Pro 2020 and latest stable nvidia drivers, mercury transmit is constantly crashing premiere pro. There is no warning... all of a sudden I get the windows spinning cursor and then Premiere shuts down. I am happy to discuss this problem with any tech or engineer at adobe. I have posted this several times in the user forums with no avail.

    4 votes

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  19. amd

    Please allow amd rx560x graphic card to use opencl. We are large number of people with this gpu. Thanks.

    4 votes

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  20. GTX 1080

    Frequent Cuda / black screens when trying to edit Sony XAVC / ProRes footage on a GTX 1080. Premiere you make it really hard to like you sometimes.

    4 votes

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