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In an effort to improve communications between you and the Premiere Pro team, we are moving this feedback forum to the Premiere Pro page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and we are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many people voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

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177 results found

  1. Premier do not recognize my Nvidia Quadro 4200

    I have two HP workstations with Nvidia Quadro 4200 and After Effects recognizes it and uses it with the ray trace 3d, but Premier and its Mercury Playback like Media Encoder do not recognize it in this 2019 version, you have one solution for this ????

    3 votes

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  2. Premiere does not recognise Nvidia GTX970 after update to CC 13.0

    After opening an exsisting project that worked just fine prior to the update an error message apears that requests to install an actual driver for the GPU (Nvidia GTX970). It refuses to render the clips

    2 votes

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  3. 2 votes

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  4. BUG: Ever since version 12.1.x, crashes on open unless Nvidia support is disabled in favor of Intel graphics.

    This problem has been around since the introduction of 12.1 (12.0.1 worked fine) and has still not been fixed even though it's been many months.

    2 votes

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  5. Cannot preview/ play real time after upgraded my GPU

    My new GPU is GeForce® GTX 1050 OC 3G
    preview cache shows none
    Is Premiere pro not support it?

    3 votes

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  6. GTX TITAN X

    Add GTX TITAN X (MAXWELL) TO SUPPORTED CARDS

    2 votes

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  7. GTX TITAN X

    Add GTX TITAN X (MAXWELL) TO SUPPORTED CARDS

    2 votes

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  8. Please add GTX1050ti(mobile) to the accepted Premiere Pro GPU.

    The latest Dell GPS top end laptops are equipped with the GTX 1050ti GPU. When changing workspaces, PP continually crashes. This is a great GPU that is gaining popularity in high-end editing laptops.

    4 votes

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  9. Certification for new Quadro mobile GPUs

    Please add support for and certify the new Quadro for Mobile Workstation GPUs - see attached.

    2 votes

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  10. support gtx 660 sli

    Support for Nvidia GTX 660 in SLI

    2 votes

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  11. OpenCL renderer on Dell XPS 13 9360 is broken

    When previewing source or program using the OpenCL renderer on a Dell XPS 13 9360 (Intel Core i5 8550U, 8GB RAM, Intel Graphics HD 620) with Lumetri applied either directly to the clip or in an adjustment layer, only the green channel is passed through to the user. When switching the project settings to use Mercury Playback Engine (software only), it displays colors correctly. Additionally, when using a more powerful desktop computer (Intel Core i7 6850K, 32GB RAM, Quadro K4000, Tesla K10), OpenCL sometimes exhibits the same behavior. I have isolated the issue to Premiere Pro. All drivers are up…

    2 votes

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  12. 3 votes

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  13. GPU render errors

    On a Windows 10 Enterprise i5 with 16 gig ram and Nvidia GTX750.

    Getting this error occasionally on a project with effects. Must save project, exit PP and restart PP - then it will render.

    4 votes

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  14. Fix Error interactions between wave warp and vr effects.

    Fix Error interactions between wave warp and vr effects.

    2 votes

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  15. Fix the constant crashing with GTX 1050 TI graphics card. Software render sucks

    This is old news and has been happening for much too long. Will not continue to subscribe to products if Adobe/NVIDIA doesn't fix this soon

    4 votes

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  16. 7 votes

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  17. BUG: Still red frames issue after enabling H264 hardware decoding in 12.1.0

    The famous bug of red frames instead of thumbnails still exists on 12.1.0. I guess it remains beta and not fully tested with different chips, media files, settings etc. Everything is fine when you turn it off. It would be awesome if someday it will finally work!

    4 votes

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