Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. nVidia Studio Driver 10-bit Support

    Error-Report:
    The new, recently released, nvidia Studio Driver opened 10-bit display support for non-pro-cards (like GTX10xx, RTX20xx). So far so good. Premiere stopped working on a multicam edit, yesterday. Today it won't colorcorrect flawlessly. The playhead-line blinked on the timeline, the lumetri-window won't display the sliders correctly and turned white after switching to another program.
    As I went back to 8-bit display-settings and restarted my pc, everything worked again.

    I've a GTX1070, Intel i7-5820K, 32GB DDR4 and current Windows 10 (1903 + updates).

    2 votes

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Premiere Pro not using Dedicated GPU.

    Premiere Pro is not using my Dedicated Graphics card: GTX 1080 6GB. It is using the CPU and my internal GPU, even if I set all the settings to use the GTX and add the card to cudasupportedcards.txt.

    69 votes

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    13 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  3. DRIVERS FOR CUDA IN CC2019 - MY PROJECTS DO NOT WORK!!!!!!!!

    DRIVERS FOR CUDA IN CC2019 - GET GOING WITH THE NVIDIA COMPATIBILITY! MY PROJECTS DO NOT WORK!!!!!!!!

    5 votes

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  4. eGPU support

    It looks like playback with effects turned on does not really offload much of the processing power to my eGPU. I'd imagine this is frustrating for most laptop users who have an eGPU at home they plug into. Please allow the offloading of graphics processing to the eGPU. Thanks!

    19 votes

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    5 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Hardware Acceleration still playing up

    Hey there,
    I've already made another post regarding the Hardware Acceleration issues on 13.1.2, and 13.1.3 still hasn't addressed them. You may find attached a screen recording showing the problem.

    Please, make GPU Acceleration available, its simply ridiculous to be working with the CPU processor on a 20 min project.

    Cheers,

    2 votes

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  6. ability to choose graphic card

    us that need to work on the road and have the newer laptops with dual GPU's are currently grossly set back as Premiere prioritizes the internal Intel graphic card, instead of the Nvdia card that is also present in the laptop.
    It's a widespread problem (few google searches proofs that) and it would be nice to have it fixed. especially as it's a trend with a dGPU.
    thanks in advance.

    76 votes

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    13 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  7. amd

    Please allow amd rx560x graphic card to use opencl. We are large number of people with this gpu. Thanks.

    4 votes

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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Nvidia GTX 1050 CUDA issue

    Having a lots of CUDA playback issues (CUDA playback dropping off, black screen after few minutes) with Dell XPS 15 9750 with Nvidia GTX 1050 Ti. I got it to work reliably with and older GeForce driver (397.93) which I can no longer install because Win 10 64 automatic updates. The newer GeForce drivers 416.34 and 416.81 (compatible with Win 10 64 Built 17134) have CUDA playback issues with laster version of Premiere Pro CC (Version 13.0.1 (built 13). You can revert your project to Open CL mode which works reliably but much slower export/playback. Really frustrating with a new…

    16 votes

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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  9. GPU Acceleration shifts colors and adds compression, Mercury Software Only fixes it

    We are a team of 25 editors working both in PC's and Macs, with obviously a wide range of GPU's in use.

    About half of us are experiencing issues with the following modules:
    - Motion keyframes not working (the image moves in a different way)
    - Color shifts (mostly hue, but also brightness)
    - Opacity not working properly
    - Adjustment layers flickering if opacity keyframes are used

    Please, see the attached file for a demonstration on how using GPU Hardware Acceleration actually affects the selected color and adds unrequested compression.

    2 votes

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Adobe doesn't recognize graphics card

    Premiere Pro and Media encoder CC 2019 do not recognize my graphics card. I have tried multiple nvidia drivers.

    The results of GPUSniffer.exe are:
    GPUSniffer testing 254
    --- OpenGL Info ---
    Vendor: NVIDIA Corporation
    Renderer: Quadro M6000 24GB/PCIe/SSE2
    OpenGL Version: 2.1.2 NVIDIA 397.93 24.21.13.9793
    GLSL Version: 1.20 NVIDIA via Cg compiler
    Monitors: 1
    Monitor 0 properties -
    Size: (0, 0, 3840, 2160)
    Max texture size: 16384
    Supports non-power of two: 1
    Shaders 444: 1
    Shaders 422: 1
    Shaders 420: 1

    --- GPU Computation Info ---
    Did not find any devices that support GPU computation.

    5 votes

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  11. Fix the GPU acceleration issue with AMD Radeon r9 m370x 2048mb. The cuda drivers aren't recognized. Ever since I updated to Mojave... SUCK

    Fix the GPU acceleration issue with AMD Radeon r9 m370x 2048mb. The cuda drivers aren't recognized and I keep getting an error when trying to use Effects saying it "Requires GPU acceleration". Ever since I updated to Mojave... Adobe Premiere works like ******* *. I'm so *** off that I'm paying $30 a month for a **** product that doesn't even work!

    3 votes

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  12. Scribbles

    hey guys, how are you guys guys my video he sometimes glitches, if he goes down just while editing it okay, but when I export these little scribbles go to the video.

    1 vote

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  13. GTX 1080

    Frequent Cuda / black screens when trying to edit Sony XAVC / ProRes footage on a GTX 1080. Premiere you make it really hard to like you sometimes.

    5 votes

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  14. R3D+Nvidia SDK

    Please implement redcode raw debayering via the new Nvidia+R3D SDK.
    Thanks!

    9 votes

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  15. Enable NVIDIA hardware decoding for smooth playback

    Hey !
    Do you track what your competitors do?
    Install Davinchi Resolve studio 15 and just see how it play H264 files.
    Just smooth and without any proxy even at multicam sequences.
    And all this with a discrete NVIDIA card of the middle price range
    Just tell me - you will do it in the next 50 years ?
    I hope that I will be in time then for you to rejoice.

    19 votes

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  16. Hardware HEVC and H264 decoding on Nvidia NVENC

    I see that Windows Movie app is using modern GTX cards by default for playback and scrubbing which allows for ultra smooth scrubbing and almost no CPU usage even for 4K compressed files from cameras and phones.

    When you drag these files to Premiere, scrubbing starts to suffer and CPU is highly used. The obvious thing is to support this feature in Premiere so we don't have to make proxies for everything

    37 votes

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  17. Mercury Playback Engine - CUDA Failed Renders - Quadro M1000M

    Until recently CUDA accelerated exports were no problem. Now they are. Every time I attempt to export with GPU acceleration turned on, the export fails. The drivers are up to date, exactly as prompted by the Premiere compatibility check. The only way to export without failure is to switch to "Software Only" and not utilize all the power of the HP ZBook Studio. Older drivers are not accepted (compatibility warning), the latest one (recommended) doesn't fix this issue either.

    3 votes

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  18. 1080p > 4K sequence Drastically improves GPU playback!?!

    BUG:
    Slow timeline playback (Non-optimised GPU Mercury playback)

    SOLUTION:
    Converting 1080p sequence to 4k sequence (in project setting)
    drastically improves playback of 1080p files!?!?! (and applying "Scale to Frame Size")

    I suspect that Mercury GPU is badly optimised, and once i up-res the sequence setting to 4k, the GPU is better optimised.

    Playback performance drastically improve (but playing reverse speed is still not smooth)

    Hardware:
    Asus GL502VS
    i7-6700HQ
    Nvidia 1070
    Latest drivers

    Premiere 2018 12.1.2

    7 votes

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  19. cuda related frame error

    I have a reasonably big project that include 4 documentary of 30 min each shot on multiple camera 2K and 4K with low resolution graphics.
    To be able to handle the 600Go rush and assembly of each movie, I had to split the master ppro project into one project for each movie. (otherwise I had crash and hours of lag like "media database" rebuilding or so.
    my problem is that due to the different size of footage, I have a lot of nested sequence in each movie, (to be able to apply properly some effect , lumetri warp etc...) but…

    1 vote

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  20. Integrated GPU problem

    Why does internal GPU working in 100% while nvidia gtx 970(in my case) is sleeping? - while rendering. I am using newest and updated premiere. Why noone is solving this?

    9 votes

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