Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. OpenCL mishandles jpg files with embedded ICC profile

    When using OpenCL to help generate video in Premiere Pro and Encoder, jpg images with embedded ICC profiles display distorted, both in preview and in the final render. Generating the same jpg without the ICC profile with Photoshop ensures it's rendered correctly.

    System: AMD Ryzen 3700X, RX 5700 XT (latest drivers as of 26.11.19)
    OS: Windows 10 Pro, 10.0.18.362
    Adobe software: Media Encoder 14.0, Premiere Pro 14.0

    13 votes

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    7 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make Premiere Pro use the GPU when playing back Canon CRM files

    Premiere Pro 14.3 and older do not use the GPU when playing back Canon CRM files on Mac OS. I have to reduce the resolution to 1/4th to get fluid playback.
    Canon RAW Developer and Davinci Resolve have no problem playing back the footage at full resolution on my Macs, so the hardware should be fast enough.

    3 votes

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Composite In Linear Color nvidia update

    The most recent Nvidia driver update has affected the way my alpha channels were rendered where anything has a glow. Everything was fine the other day and then I updated my graphics card to 456.71 and suddenly the glows are very obtrusive and in places they shouldn't be. I had to turn off Composite In Linear Color to fix it.

    The only thing that has changed between opening the project last time was the Nvidia driver. I suspect a conflict has arisen.

    You can see in the screenshots before and after toggling off Composite In Linear Color.

    1 vote

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  4. how about premiere use both my GPUs not just one and less Processors. Media encoder uses both.

    how about premiere use both my GPU and less Processors. Media encoder uses both

    1 vote

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes

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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  6. i mac Ritna 5k Hardware compatibility problem with the premier colors

    When import any type of video files in the premier the video's colors turns contrasty and darker than the original video file.
    so i can't color grade any video which is a big problem

    it's a hardware compatibility problem as i understand from my search on the internet and as i understand from the adobe support team that adobe didn't solve this problem yet for the specific version of the i mac ritna 5k

    2 votes

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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hardware coding MXF

    Hello, currently there is no hardware coding for video in format MXF.

    Will such functionality implemented in the future and when?
    Can you offer some alternative workflow for us?

    4 votes

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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please add support for NVidia GeForce 870M

    Razer, a popular brand of gaming laptops, marketed their Blade laptops as designed for video editing. It worked great until fairly recent updates of Premiere in CC. I now also receive a notice that the NVidia GeForce 870M is not supported. I have two editing machines that rely on that. Please add support. Thank you!

    1 vote

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug Nvidia Quadro 2000

    Hi. I need a support for a problem detected on my Nvidia Quadro 2000. I was had Premiere version 2018 and not it happened this problem. Please help me! I already installed the old version of the NVIDIA driver and last version, but nothing happen. How can I fixed it?

    1 vote

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  10. SHAME!!!!

    I have the same bug with me ........ shame on you any ADOBE, I use Premiere pro since 1.5 and the legendary 2.0 (on 6 dvd's), never like this, new Pp and immediately bug, every time !!!
      - See how DAVINCI works, how it uses GPU !!!
      - See how it behaves on the timeline, 4K video in DAVINCI !!!
      - IT'S NO WONDER THAT YOUR USERS ARE GOING ON DAVINCI ....
    - More GPU integration, More GPU integration, More GPU integration...!!!
      - THE PRICE ...
                          SHAME !

    4 votes

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  11. BUG with Hardware Accelerated Encoding & Decoding

    When I enable Hardware Accelerated Encoding & Decoding my exported videos get distorted whenever the footage is altered with an effect, adjustment layer, or text, etc.

    Specifically, the color of the footage is automatically adjusted and distorted (usually it's more bland and "washed out".)

    For example, this is what the video should look like:
    https://youtu.be/x-CjxcvlKQY

    But, when I export with Hardware Encoding enabled, this is the result:
    https://youtu.be/G_-NLqxSDsU

    Does anyone know how to fix this? When I disable Hardware Encoding the video exports normally and there are no color distortions. However, I'd really like to enable it because it greatly…

    1 vote

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bug use Multi Display.

    英語が分からないので、動画を添付します。
    Premiereでマルチディスプレイ使用時、Premiereを最小化すると
    サブディスプレイに写していた画像がメインに表示され、
    その後、windows自体正常に操作できなくなります。
    再度Premiereウィンドウを最大化すると元に戻りますが不便です。

    ①Multi Display

    ②【PremierePro】minimize a window

    ③Bug Display

    https://photos.app.goo.gl/vtUEPgboGGMymNxPA
    (↑Google Photo)

    1 vote

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug: R3D IPP2 Unusable with Metal on MacOS

    When using Metal on MacOS, Red IPP2 R3D footage is displayed with a strange border and exports this way as well. Only appears when playback resolution or paused resolution is set to "Full". Metal GPU is the only supported option moving forward, and Red footage is an industry standard- this must be fixed ASAP!

    Mac Pro Late 2013
    MacOS Catalina 10.15.3
    Premiere 14.0.4
    Metal GPU

    2 votes

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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Giving up

    I'm giving up with premiere. AMD 3900x, RTX2080 SUPER OC, 2 1TB
    NvMe SSD, 64GB RAM. A brand new editing beast and I cant playback a 1080x1080 one layer sequence without coloring or effects, nothing just the video played at 1/8 quality. my PC is good enough for that all settings are as they should to maximize the GPU and Cache. but is jumping 5 secs or 10 or 20 without displaying a single frame. I takes me a good 1 min just to get 1 frame in a sequence that comes from AE. Useless I tried Davinci and it…

    1 vote

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Driver NVIDIA for two or plus GPU

    Hi, I'm trying out the DEMO version of Premiere 14.3. hardware acceleration does not work properly with 2 RTX 2080 cards with the latest drivers provided by NVIDIA. it works best with version 442.74. NVIDIA support therefore told me to write to you and report this to you, so that future updates to Premiere will fix this problem.

    1 vote

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  16. Track Matte Key & Transform Bug With Metal Renderer

    When using Metal as your renderer, when you stack the Transform effect BEFORE the Track Matte Key effect on a video clip, adjustments made to properties on the Transform effect (such as scale) will happen AFTER the matte has been set.

    If you change your renderer to Software Only, the render order happens correctly and properties on the Transform effect occur BEFORE the matte has been set.

    Not having the ability to transform a clip BEFORE the signal gets sent to your matte significantly reduces the usefulness of the Track Matte Key effect.

    Thank-you.

    2 votes

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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  17. alpha/transparency displays incorrectly when using GPU acceleration

    With GPU acceleration turned on in project settings, transparent graphics appear about 40 percent more transparent than they should. When GPU acceleration is turned off the graphics display correctly. This happens with both image files, .PSD, PNG etc., video files, CineForm, ProRes, and dynamically linked AE compositions.
    I am using Premiere 14.0.3, RTX 2070 driver version 442.50, Windows 10.
    Attached is a image with side-by-side screen grabs of a black graphic with various amounts of opacity over a light paper texture. Left side is the timeline with GPU acceleration off, right with the GPU acceleration on.

    3 votes

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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  18. ALLOW Older GPU to be utilized to increase performance of PREMIERE

    Is it impossible to use my GPU for my premiere pro? I have INTEL R HD Graphics 4000 and NVIDIA NVS 5400M ive already updated al drivers &CUDA

    1 vote

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  19. When the AMD Radeon Pro 5500m card will be supported? (MacBookPro-16)

    When the AMD Radeon Pro 5500m card will be supported? (MacBookPro-16)

    1 vote

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  20. Premiere Pro 14.0.3 time remapping preview does not work if CUDA enabled and speed over 800%

    Premiere Pro 14.0.3 time remapping preview does not work if CUDA enabled and speed over 800%. In preview, the video play position jumps back and editing is practically impossible. If Video is exported, the problem does not exist. If CUDA turned off and software only used, the problem does not exist. If speed less than 800%, the problem does not exist. Using latest NVIDIA Studio Driver with GTX1080 and GTX1650. Please fix this problem.

    2 votes

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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
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