Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. eGPU Support is Poor

    Out of all the major video editors, Pr Pro has the poorest support for eGPUs on Mac. Please enable your users with support your competition has. It is almost as if there are no added bonuses.

    15 votes
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    5 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please Improve Metal Support in macOS

    Metal support in Premiere Pro 2020 is currently very bad. On a Radeon VII under macOS Catalina, I'm seeing encode times from a ProRes 4444 timeline to ProRes HQ output taking 45-50 minutes for a 4-minute piece. That same piece encoded in under 10-minutes using OpenCL. Additionally, native Adobe plugins that work fine in OpenCL give a red banner CPU warning under Metal. There is no RED SDK support either. Clearly Metal render support needs work, especially if OpenCL is being deprecated. Please improve Metal support under macOS in Premiere Pro and across all professional media creation applications. Thanks.

    4 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please support CUDA under High Sierra for CC2020

    Please bring back CUDA support in AE, Pr, and AME 2020 for users who still are running these apps in High Sierra with NVIDA hardware and web drivers.

    It makes no sense to keep Open CL and remove CUDA. Both are deprecated but for many of us remaining on High Sierra until the new Mac Pro becomes available or AMD releases Big Navi, CUDA is still viable. Please return CUDA support for CC 2020 media apps during this interim period. Thanks!

    7 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix CUDA support (because currently, switching it on/off renders very differently)

    This has been plaguing me for years in Premiere.

    Enabling CUDA screws up various aspects of rendering.
    Here, you can see how enabling CUDA dramatically changes how text fades in:

    https://drive.google.com/file/d/1HaCqejvb2y7bRzDKZGrwdsMIVsf5wyhY/view

    10 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  5. OpenCL mishandles jpg files with embedded ICC profile

    When using OpenCL to help generate video in Premiere Pro and Encoder, jpg images with embedded ICC profiles display distorted, both in preview and in the final render. Generating the same jpg without the ICC profile with Photoshop ensures it's rendered correctly.

    System: AMD Ryzen 3700X, RX 5700 XT (latest drivers as of 26.11.19)
    OS: Windows 10 Pro, 10.0.18.362
    Adobe software: Media Encoder 14.0, Premiere Pro 14.0

    5 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug: R3D IPP2 Unusable with Metal on MacOS

    When using Metal on MacOS, Red IPP2 R3D footage is displayed with a strange border and exports this way as well. Only appears when playback resolution or paused resolution is set to "Full". Metal GPU is the only supported option moving forward, and Red footage is an industry standard- this must be fixed ASAP!

    Mac Pro Late 2013
    MacOS Catalina 10.15.3
    Premiere 14.0.4
    Metal GPU

    1 vote
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  7. alpha/transparency displays incorrectly when using GPU acceleration

    With GPU acceleration turned on in project settings, transparent graphics appear about 40 percent more transparent than they should. When GPU acceleration is turned off the graphics display correctly. This happens with both image files, .PSD, PNG etc., video files, CineForm, ProRes, and dynamically linked AE compositions.
    I am using Premiere 14.0.3, RTX 2070 driver version 442.50, Windows 10.
    Attached is a image with side-by-side screen grabs of a black graphic with various amounts of opacity over a light paper texture. Left side is the timeline with GPU acceleration off, right with the GPU acceleration on.

    1 vote
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Premiere Pro 14.0.3 time remapping preview does not work if CUDA enabled and speed over 800%

    Premiere Pro 14.0.3 time remapping preview does not work if CUDA enabled and speed over 800%. In preview, the video play position jumps back and editing is practically impossible. If Video is exported, the problem does not exist. If CUDA turned off and software only used, the problem does not exist. If speed less than 800%, the problem does not exist. Using latest NVIDIA Studio Driver with GTX1080 and GTX1650. Please fix this problem.

    2 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix Mercury Transmit

    Ever since updating to latest version of windows, Premiere Pro 2020 and latest stable nvidia drivers, mercury transmit is constantly crashing premiere pro. There is no warning... all of a sudden I get the windows spinning cursor and then Premiere shuts down. I am happy to discuss this problem with any tech or engineer at adobe. I have posted this several times in the user forums with no avail.

    3 votes
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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Black Video Bug returnsss

    I have a huge issue with Premiere Pro, the black video bug. i am trying to make a showreel, but like half of the previously rendered videos dont show, i can still hear the audio, but the videos just display as black... unless i turn off the CUDA GPU render option... but to render everything purely relying on the software aint an option.

    HELP PLEASE

    6 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Continue to support Nvidia CUDA

    Please continue to support CUDA. There are hundets of thousend worstations out there running Nvidia CUDA cards and all of them can not use your up to date software. You abo is way to expensive to just lett all Nvidia users be unable to continue working with those almost new and very expensive Nvidia GPU´s.

    3 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  12. INCONSISTENT PERFORMANCE & USAGE OF EGPU

    Premiere (14.1), of course, has the worst utilization of EGPUs. Sometimes it works, some times it doesn't, sometimes it uses 1/2 the power, sometimes it uses zero. Resolve works 100%, and maximizes usage always. Please update it so it utilizes hardware appropriately.

    Currently using MBP 2018, 2.6, 32G, Radeon 580 + EGPU with RX Vega 56 8GB

    2 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  13. P. Pro not using correct graphics card

    Myself and others have found that P. Pro is not using the correct graphics card when exporting. I understand that not all export material is exported using the graphics card, and that exporting is a highly CPU entistive process, but we have found that the program will use the integrated graphics. Even the P. Pro GPUSniffer lists the dedicated graphics card first in the command prompt, but the integrated graphics is still used. More information and troubleshooting steps that have been talked can be found in the following forum/link.
    https://forums.adobe.com/message/10369694#10369694

    185 votes
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    65 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  14. RTX 2070 (CUDA) Rendering Error in Versions 13.1.3 or Newer

    I'm using the latest Nvidia Studio Driver (Version 431.86) and videos will not render if graphics acceleration (CUDA) is turned on. Previews also often appear black. This anomaly does not occur in Premiere versions 13.0.3 or before. We tried reinstalling my GPU driver, transcoding my asset files, moving the project into a new sequence, and reinstalling Premiere 13.1.5...and nothing fixed the issue. We also tried to use the Nvidia Game Ready driver to no avail. Please address this issue in the next iteration of Premiere 13.1.6. Thank you

    2 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  15. BUG: Mercury Engine GPU Acceleration Metal or Deprecated does NOT render imported transparencies correctly!

    Whether you bring in a QT w/ straight alpha (Animation Codec), or a dynamic link to the exact same After Effects comp, any colored transparency is totally wrong, and can only be remedied by using Software Only Renderer.
    I tested this on a MacBook Pro, iMacPro, and two Hackintoshes (using discreet graphics cards) in APP 2020 AND 2019. Same results. All systems were running Mac OS Mojave 10.14.3-.5.
    FIX THIS IMMEDIATELY!!

    1 vote
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  16. compatiabilty with all drivers for windows integraded graphics

    its stupid that when i try tto install your drivers for your system that "your computer doesnt meet the minimum requirements" idk why but i didnt have this problem in 2019 and dont want it in 2020

    1 vote
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Fix ISSUE with P.Pro 2019 NVIDIA GPU usage locking up entire system

    I'm running a GTX 980 and a 4790k. Prior to 2019 update, GPU usage was never an issue.

    Post-2019 update, Task Manager Shows 100% usage of GPU when just moving 1 slider in Lumetri Color. System Monitor also shows heavy GPU Memory usage.

    2 votes
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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  18. Premiere 2019 still refuses to utilize dedicated GPUS on dual-GPU laptops

    I'm running a Surface Book 2 equipped with a GTX 1060 and Intel integrated graphics. While I have had no issues forcing Premiere Pro 2018 to utilize my GTX 1060, Premiere Pro 2019 simply will not do so, regardless of the actions I take to try and force it to do so. Some users seem to have been able to resolve the issue on desktops, but I have had no such luck on my laptop

    The options to enable hardware acceleration and CUDA rendering in Premiere 2019 DO appear, and all the boxes are checked--but Premiere 2019 still defaults to…

    8 votes
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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fix CUDA support (because currently, switching it on/off renders very differently)

    This has been plaguing me for years in Premiere.

    Enabling CUDA screws up various aspects of rendering.
    Here, you can see how enabling CUDA dramatically changes how text fades in:

    https://drive.google.com/file/d/1HaCqejvb2y7bRzDKZGrwdsMIVsf5wyhY/view

    2 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  20. better use of GPU for more effects

    Many sequences don't need anything off the GPU Accelerated Effects list, so the GPU just sits there unused while the CPU is chugging away.

    Please add things to the workload of the GPU so that the CPU doesn't carry the load if GPU resources are available.

    28 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
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