Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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For all other questions and discussions, visit the Premiere Pro community forum.

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  1. A low-level exeption occurred in: Adobe Player <Player:5) after todays update in Win 10.

    A low-level exeption occurred in: Adobe Player <Player:5) win10 - now no preview!

    5 votes
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    3 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Premiere Lumetri curves is hugely corrupted with new nvidia driver, my gpu is 1070 ti

    pretty much the title, it's not a idea, it's just that when using curves in Lumetri in my footage the result gets fully corrupted and broken, with some weird white squares.

    When rendering only in CPU this is solved, but preview time gets hugeeely slower

    when downgrading the driver the issue is also solved, but this isn't a optimal solution since it's best for every other application and even premiere to have the most updated drives. I attached a image file showing how this glitch looks

    3 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please Improve Metal Support in macOS

    Metal support in Premiere Pro 2020 is currently very bad. On a Radeon VII under macOS Catalina, I'm seeing encode times from a ProRes 4444 timeline to ProRes HQ output taking 45-50 minutes for a 4-minute piece. That same piece encoded in under 10-minutes using OpenCL. Additionally, native Adobe plugins that work fine in OpenCL give a red banner CPU warning under Metal. There is no RED SDK support either. Clearly Metal render support needs work, especially if OpenCL is being deprecated. Please improve Metal support under macOS in Premiere Pro and across all professional media creation applications. Thanks.

    8 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  5. eGPU Support is Poor

    Out of all the major video editors, Pr Pro has the poorest support for eGPUs on Mac. Please enable your users with support your competition has. It is almost as if there are no added bonuses.

    20 votes
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    6 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Include GPU in more calculations.

    When cutting videos in 4K, I can't watch the video smoothly because the CPU does all the rendering work and the GPU does nothing. And I want Adobe to improve that the GPU does more with rendering and cutting.

    5 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  7. OpenCL mishandles jpg files with embedded ICC profile

    When using OpenCL to help generate video in Premiere Pro and Encoder, jpg images with embedded ICC profiles display distorted, both in preview and in the final render. Generating the same jpg without the ICC profile with Photoshop ensures it's rendered correctly.

    System: AMD Ryzen 3700X, RX 5700 XT (latest drivers as of 26.11.19)
    OS: Windows 10 Pro, 10.0.18.362
    Adobe software: Media Encoder 14.0, Premiere Pro 14.0

    9 votes
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    5 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hardware coding MXF

    Hello, currently there is no hardware coding for video in format MXF.

    Will such functionality implemented in the future and when?
    Can you offer some alternative workflow for us?

    3 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  9. i mac Ritna 5k Hardware compatibility problem with the premier colors

    When import any type of video files in the premier the video's colors turns contrasty and darker than the original video file.
    so i can't color grade any video which is a big problem

    it's a hardware compatibility problem as i understand from my search on the internet and as i understand from the adobe support team that adobe didn't solve this problem yet for the specific version of the i mac ritna 5k

    1 vote
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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug: R3D IPP2 Unusable with Metal on MacOS

    When using Metal on MacOS, Red IPP2 R3D footage is displayed with a strange border and exports this way as well. Only appears when playback resolution or paused resolution is set to "Full". Metal GPU is the only supported option moving forward, and Red footage is an industry standard- this must be fixed ASAP!

    Mac Pro Late 2013
    MacOS Catalina 10.15.3
    Premiere 14.0.4
    Metal GPU

    2 votes
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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  11. ALLOW Older GPU to be utilized to increase performance of PREMIERE

    Is it impossible to use my GPU for my premiere pro? I have INTEL R HD Graphics 4000 and NVIDIA NVS 5400M ive already updated al drivers &CUDA

    1 vote
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  12. When the AMD Radeon Pro 5500m card will be supported? (MacBookPro-16)

    When the AMD Radeon Pro 5500m card will be supported? (MacBookPro-16)

    1 vote
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  13. alpha/transparency displays incorrectly when using GPU acceleration

    With GPU acceleration turned on in project settings, transparent graphics appear about 40 percent more transparent than they should. When GPU acceleration is turned off the graphics display correctly. This happens with both image files, .PSD, PNG etc., video files, CineForm, ProRes, and dynamically linked AE compositions.
    I am using Premiere 14.0.3, RTX 2070 driver version 442.50, Windows 10.
    Attached is a image with side-by-side screen grabs of a black graphic with various amounts of opacity over a light paper texture. Left side is the timeline with GPU acceleration off, right with the GPU acceleration on.

    2 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  14. SHAME!!!!

    I have the same bug with me ........ shame on you any ADOBE, I use Premiere pro since 1.5 and the legendary 2.0 (on 6 dvd's), never like this, new Pp and immediately bug, every time !!!
      - See how DAVINCI works, how it uses GPU !!!
      - See how it behaves on the timeline, 4K video in DAVINCI !!!
      - IT'S NO WONDER THAT YOUR USERS ARE GOING ON DAVINCI ....
    - More GPU integration, More GPU integration, More GPU integration...!!!
      - THE PRICE ...
                          SHAME !

    2 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Premiere Pro 14.0.3 time remapping preview does not work if CUDA enabled and speed over 800%

    Premiere Pro 14.0.3 time remapping preview does not work if CUDA enabled and speed over 800%. In preview, the video play position jumps back and editing is practically impossible. If Video is exported, the problem does not exist. If CUDA turned off and software only used, the problem does not exist. If speed less than 800%, the problem does not exist. Using latest NVIDIA Studio Driver with GTX1080 and GTX1650. Please fix this problem.

    2 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  16. NVIDIA k3100m

    Unsupported video driver for NVIDIA K3100M

    1 vote
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Track Matte Key & Transform Bug With Metal Renderer

    When using Metal as your renderer, when you stack the Transform effect BEFORE the Track Matte Key effect on a video clip, adjustments made to properties on the Transform effect (such as scale) will happen AFTER the matte has been set.

    If you change your renderer to Software Only, the render order happens correctly and properties on the Transform effect occur BEFORE the matte has been set.

    Not having the ability to transform a clip BEFORE the signal gets sent to your matte significantly reduces the usefulness of the Track Matte Key effect.

    Thank-you.

    1 vote
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  18. Use GPU when high Quality playback is on

    Use GPU when high Quality playback is on

    1 vote
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please support CUDA under High Sierra for CC2020

    Please bring back CUDA support in AE, Pr, and AME 2020 for users who still are running these apps in High Sierra with NVIDA hardware and web drivers.

    It makes no sense to keep Open CL and remove CUDA. Both are deprecated but for many of us remaining on High Sierra until the new Mac Pro becomes available or AMD releases Big Navi, CUDA is still viable. Please return CUDA support for CC 2020 media apps during this interim period. Thanks!

    7 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fix CUDA support (because currently, switching it on/off renders very differently)

    This has been plaguing me for years in Premiere.

    Enabling CUDA screws up various aspects of rendering.
    Here, you can see how enabling CUDA dramatically changes how text fades in:

    https://drive.google.com/file/d/1HaCqejvb2y7bRzDKZGrwdsMIVsf5wyhY/view

    10 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
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