Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Premiere 12.1.2 - X-OCN ST clips show up as black

    I have MXF clips from the Sony Venice recorded at 23.98 with the "F55X-OCNST38402160" video codec, which produce a black screen for video playback. The ISO was set to 500 on the camera. Nowhere does it say this format isn't supported by 12.1.2, only the XT format is listed as not working. Is there a patch codec I can download / install for 12.1.2 to get it to work or am I forced to upgrade Premiere?

    1 vote

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  2. Bug: Monochrome 16-bit TIFFs (RLE compressed) results in black image

    As the titles says, monochrome (1-channel) TIFFs in 16 bit depth don't render at all, I am forced to convert them all to RGB TIFFs for this to work and thus the file size balloons unnecessarily

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  3. 480i@60 footage mistakenly seen as 30fps

    I capture gameplay footage from a PS2 using an AVerMedia Game Capture HD (C281). The video is 480i@60Hz

    Here's some sample footage: https://mega.nz/#!so4XCa5Q!sMxRIbsqT9ByIktSYs6TV4VBkA47vWagDULOqZ53b0g

    Premiere Pro mistakenly recognises this as 29.97 rather than the correct 59.94

    Hopefully this is of help for you to fix the problem

    1 vote

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  4. Cannot import h265 files that used to work on 13.0.

    I'm working with h265 footage from a Mavic 2 Pro that used to be compatible on Pr 13.0 and with 13.1 I can't import anymore.

    1 vote

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  5. 1 vote

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  6. Fix AJA ProRes support!!!!

    Yesterday I found out the hard way while working on a time critical live event that ProRes 422 files recorded by AJA recorders (the standard for live show records) are totally incompatible with Premiere 13.0.3. The video file would not playback at all, and it would brick my external hard disk the file was on. We experienced this on multiple systems. Finally another editor let me know 12.1.2 would work. While 12.1.2 would edit and play the file. It would drop audio or drop frames every 20 seconds during playback in premiere. Making for the most frustrating editing experience I…

    1 vote

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  7. Sometimes there is a slight glitch, usually within the first 5 seconds of the .H265 files that come off the Phantom 4 Pro.

    Regular media players show the glitch, but continue playing through it, and the glitch resolves itself after about a second, and the file plays normally. Premiere however cannot play this files at all, and it completely freezes if you attempt to pull the up in the source window. In addition, Adobe Media Encoder is unable to transcode these files and renders out nothing but a red or green screen for the duration of the clip. I have been having to use Handbrake in order to transcode these files. Why is Handbrake and every other media player able to work through…

    1 vote

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  8. If you don't intend to support a common video format: offer built-in conversion to an editing-friendly format

    I understand that some formats don't lend well to editing, but I'm bothered by having to seek out dodgy free internet apps to do a conversion because this premium software can't.

    1 vote

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  9. Premiere cc 2019 13.0.2 still has alpha channel bug

    First, sorry about my english

    Please, help...

    The bug on .mov alpha channel on premiere cc 2019 13.0.2 still happens....

    On my tests, the issue occours when we use 2 files .mov at same time (differents timeline). It's really frustant.

    A video about the bug: https://drive.google.com/open?id=1VysA2U-ZsE-Mqpl82f2fomD4fDs4PX6P

    Another thing... when I click "reveal sequence in project" on whatever thing, it don't work

    Thanks

    1 vote

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  10. BUG Premiere CC 13.0.2 No longer loads H265 files created with 13.0.1

    Premiere CC 13.0.2 No longer loads H265 files created with 13.0.1

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  11. 3200x1800 black border

    The Arri format of 3200x1800 3.2K is shot technically at 3200x1824... other softwares, AVID and quicktime recognize this... Premiere doesn't seem to be recognizing this and I get a letterbox effect of 24 black pixels at the bottom of the frame.

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  12. 0 votes

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